Hotel Edén Nord Soller

The hotel is located just a short stroll down the hill to the beach and port. The reception is beautiful and the service at check in was exceptional. The room on the top floor had sensational views out to the beach beyond and through the trees. At was peaceful to sit out there both in the evening and the morning. The rooms are a little dated as other reviewers say but they are very clean and have everything we needed for our stay. The bathroom is tiny in the basic double and the shower was not the best. The rooms could do with refurbishing in line with the rest of the hotel which is modern and decorated beautifully. We opted for half board and were disappointed with the vegan options available on the buffet dinner. The chefs were very helpful in assisting us with our requirements. All we could have was rice, chips and salad. Not the greatest variety of options for vegans. The waiting staff were not great which did affect our dining experience a little. Overall the hotel is beautiful, the staff (except the waiting staff) are exceptional and we thoroughly enjoyed our stay.

Jeg boede 4 nætter på hotellet. Jeg var rejst til Port d Sóller for at vandre i 4 dage. Min første nattesøvn var forfærdelig fordi aircondition på værelset ikke fungerede. Jeg fik derfor ikke sovet fordi mit værelse var som en sauna. Næste dag rettede jeg henvendelse til receptionen og spurgte om de kunne få lavet min aircondition. Det kunne/ville de ikke så jeg spurgte om jeg kunne få et køligere værelse, hvilket ikke var muligt. Han anbefalede at jeg sov med åben terrassedør næste nat. Det gjorde jeg med det resultat at jeg vågnede med mange myggestik. Jeg henvendte mig endnu engang til receptionen, men intet skete. I alt nåede jeg at være i dialog med receptionen 4 gange, men jeg fik ikke køling på min aircondition og heller ikke et andet værelse. Det er meget frustrerende at være på ferie i 4 dage og ikke få sovet. Det værste var, at hotellet virkede helt ligeglade. De sidste to dage fik jeg ikke rengjort mit værelse. Da jeg checkede ud, forklarede jeg igen om mit ophold og spurgte til kompensation for dette ophold. Det skulle de vende med manageren af hotellet hvorefter jeg ville få en tilbagemelding. Jeg har aldrig hørt retur fra hotellet.  Med min oplevelse med 4 nætter i en “sauna”, manglende rengøring og værst af alt, en totalt ligeglad attitude fra hotellet, så kan jeg virkelig ikke anbefale at bo der.

Rooms were basic but clean and we had a beautiful view of the mountains and sea. The reception team were fantastic and very helpful. The breakfast and dinner options were very basic. We booked half board but chose to eat out every night for dinner. The pool area was beautiful - very quiet and relaxing. The bar service was slow and didn’t open until 11am. Great location and perfect for a relaxing break away.